Diane Ross said:
Have you tried just moving them back
Not yet. Wanted to get your feedback first. Some documents have been
modified in the interim. I'm guessing that dropping the oldest version on
the current "Documents" folder first then the second, newer, version on that
result will allow me to restore all to their correct vintage?
I have never heard of this happening. On very rare occasions during an
update either Office, the OS or other application that uses an installer,
bad things can happen.
Yes it did. What's even worse, that rare occasion seems to have occurred
twice consecutively.
The strange naming like "Documents 14-50-37" is very unusual. Can you
explain your setup? Have you attached a folder action to your Documents
folder? We might be able to offer suggestions if we understood your setup.
I think my setup is pretty plain vanilla. No folder actions on Documents or
any other folder. My Macbook came with an Office 2004 preview app which I
removed without using. I installed Office 2008 last March without trouble
using all defaults except the excluding of Entourage. This is the first and
only Microsoft app used on this machine and have had very little trouble with
this or any other application to date. I am using OS X 10.4.11 with updates
from Apple installed when available without trouble. Updates for Office 2008
have been applied pretty much when available and also without trouble (except
see comment below).
You mention that you do not have Entourage installed. It is best not to
remove any application from the suite. It takes up very little room and
cause problems with updates.
There are sometimes good reasons not to accept all that is available even
though what you say has proven true, at least in this case. Perhaps I missed
the caution statement to this effect during the initial install. More
evidence to your point--when I applied the first update to Office 2008 the
installation routine ran normally until the very last screen which said there
were problems with the install and to reinstall the update. A second time
through the installation routine ended with the same result. After opening
and examining all Office apps, no problems came up and the "About..." info
showed the updates in place. I looked through Mactopia and forums but didn't
find anything to shed light on why this might have occurred. During this
search I found recommended steps to safely install these updates and had done
what was suggested. I continued using Excel and Word without issues and
concluded it was a bug in the installer. When I installed the second update
the same result occurred--installer finished normally except the final screen
stated there were problems and to reinstall. Went through a similar
verification and search process, also with the same result. While searching
the Web I found, downloaded and ran an Applescript routine that reports the
installed version number of Office 2008 applications. All showed the recent
update number. This same result has happened now on each update. After the
12.1.2 update, I came across some comments that led me to conclude the final
install screen warning was an anomaly due to Entourage not being in the mix
for the Installer. Guess it's more than that. A final note: somewhere in
the past few months, between all the Apple, Microsoft and other application
updates, I have lost the ability to put my Macbook in "Safe Mode". I have
run diagnostics and nothing shows any problem. Haven't gone beyond that,
life's too short and I plan to install Leopard soon.
Thanks for your help with this. I'll be glad to provide any additional
information about my setup or the procedures I've used that might prove
helpful to you.
David
