documents not being saved

P

Pat Hidson

I have a client who insists her documents are not always
being saved. She saves the documents (word, excel etc...)
and leaves for coffee or for the day When she opens the
document the next time, the changes she had previously
completed will be completely gone. Has anyone ever heard
of this before?
 
M

Mike Williams [MVP]

Pat said:
I have a client who insists her documents are not always
being saved. She saves the documents (word, excel etc...)
and leaves for coffee or for the day When she opens the
document the next time, the changes she had previously
completed will be completely gone. Has anyone ever heard
of this before?

It might be happening if she's saving to a network or other shared drive,
and some restore operation is in usage.

Alternately she might have multiple shortcuts to files of the same name, but
they are actually in different folders.

--
Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
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If something doesn't make sense, it could be worse e.g.
http://www.rathergood.com/moon_song/
 

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