documents not being saved

[Pat Hidson]

I have a client who insists her documents are not always
being saved. She saves the documents (word, excel etc...)
and leaves for coffee or for the day When she opens the
document the next time, the changes she had previously
completed will be completely gone. Has anyone ever heard
of this before?

 

[Mike Williams [MVP]]

I have a client who insists her documents are not always
being saved. She saves the documents (word, excel etc...)
and leaves for coffee or for the day When she opens the
document the next time, the changes she had previously
completed will be completely gone. Has anyone ever heard
of this before?

It might be happening if she's saving to a network or other shared drive,
and some restore operation is in usage.

Alternately she might have multiple shortcuts to files of the same name, but
they are actually in different folders.

--
Mike Williams - Office MVP http://www.mvps.org/faq/

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