Documents open very slowly--- Suggestions?

T

Taylor H.

I have a system that takes up to 2 minutes to load relatively small Microsoft
Office documents (200k-1MB). I have checked the system for viruses and
spyware, it was clean. I defragmented. I ran chkdsk. I tried a repair
install of Office 2003. I even went as far as to disable nearly all
context-menu items. No luck.

The strange thing is that you can load the native application, let's say
Excel, go to Open and then open the document all very quickly--- none of the
delay when opening it from Explorer.

My next line of thought was to maybe do a repair installation of Windows
(because it is bother the user THAT much). Before I do that, does anyone
have any other suggestions?
 
G

garfield-n-odie

Three possibilities come to mind:
1. Right-click on the My Computer icon on the Windows
desktop, left-click on Disconnect Network Drive, and disconnect
any mapped drives that are not currently available.
2. If you are using Symantec/Norton Antivirus, try disabling
the Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.
3. See http://support.microsoft.com/?kbid=830561 "Documents
that have attached templates take a long time to open in Word
2002 and in Word 2003".
 

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