Documents view & print different on two computers

[Connect IT]

I have a customer that is running MS Office 2000 SP3 on two seperate
computers on the same network. They are running Windows XP Professional and
have the same network printers with same divers installed. When a document is
created on one computer, even though the font and size say they are the same
one document will appear thinner and the actual text layout per line is
different from the other computer. The same version of Office 2000 SP3
(default srttings) is being used along with same network printer drivers. Any
help would be appreciated.

Thanks in advance,
-rick-

 

[DeanH]

Is it just the one document or all documents between these tow machines?

First pass possible causes/solutions:
1. Are the Word sessions in the same View, there are diffecnce between
Normal, Print Layout, etc.
3. Are the Word sessions at the same View zoom? With some fonts this can
drastically change the appearance on screen.
3. Even though the two machines have the same default printer with the same
driver, the properties of these on each machine can be different, check
these. Do they print the same document, the same?
4. Another place to see that could cause what you are seeing, is the
ClearType font smotthing setting, found under:
Control Panel, Display, Appearance, Effects, "Use the following method to
smooth edges of screen fonts: Standard or ClearType.

Hope this helps
DeanH