docx file association not pointed to word 2007

J

jsloan1223

I have a user whose word 2007 creates docx files just fine and dandy. IF you
use the Open button from within word. But if she goes in through windows
explorer and double clicks the file icon, it insists on opening the file in
wordpad. I tried right-click and open with, browse to office12\winword.exe,
click OK -- but I can't get word to show up on the program list for open as.

Then, I went to the control panel to Folder Options - File associations.
Here, the filetype docx is associated with "docx" and not with Word (as one
would think it should be). I cannot delete the file type from this list, and
the option to reassociate it with something else is disabled. :(

Next, I tried to uninstall/reboot/reinstall office 2007/sp1. This did not
resolve the problem either. Any ideas how to fix this?

The desktop is running winXP sp3.
 
J

Jay Freedman

I have a user whose word 2007 creates docx files just fine and dandy. IF you
use the Open button from within word. But if she goes in through windows
explorer and double clicks the file icon, it insists on opening the file in
wordpad. I tried right-click and open with, browse to office12\winword.exe,
click OK -- but I can't get word to show up on the program list for open as.

Then, I went to the control panel to Folder Options - File associations.
Here, the filetype docx is associated with "docx" and not with Word (as one
would think it should be). I cannot delete the file type from this list, and
the option to reassociate it with something else is disabled. :(

Next, I tried to uninstall/reboot/reinstall office 2007/sp1. This did not
resolve the problem either. Any ideas how to fix this?

The desktop is running winXP sp3.

See http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm.
 

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