Does anyone have a good customer service template for Access ?

A

Alykhan Sunderji

Using MS Acess 2000

I need a good customer service template for Access for tracking customer
call ins, status and discussion of the call, follow up etc. This is for a
furniture manufacturing company that needs to track problems with furniture
retailers and end users for the sake of tracking cost of quality, problem
customers, problem products etc.
 
R

Rick B

Why won't the "Service Call Management" template that comes with Access
work?


Rick B
 
A

Alykhan Sunderji

I need something with more options like typed notes per call, multple
incidents per customer, tracking of product etc.
 
R

Rick B

Seems to me you would take that template and modify it to meet your needs.
No one will have a pre-written product that meets your needs exactly. That
is the whole point of using Access - you can make it do exactly what you
want.



Rick B
 

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