S
Simon
Hello colleagues,
I have a Dual Core Processor, plenty of RAM and main memory (hard disk),
with Windows XP SP3, a Netgear PSTN router for broadband access and have
recently upgraded to IE8. Using Office XP (2002 applications) upgraded with
the Office 2007 compatibility downloads, the whole platform looks pretty
stable still.
However, I decided to abandon Outlook Express, although I love its big
button interface, and move to Outlook 2002 for its more integrated
functionality with Office and IE8 which is very helpful.
Within OE, I had implemented an IMAP protocol to access my AOL account.
Knowing how these things can go wrong, I manually recreated the same protocol
and account in OL2002, re-captured all folders, mail and contacts without any
problem.
However, several bizarre features are emerging:
1) I can't switch off the default to Personal Folders (Outlook Today) so
that I point at the Imap/AOL Inbox on start-up. Is this to be expected?
2) I've lost the big button facility that came with OE and can't find an
accessibility feature to increase button sizes in OL2002 (dimming eyesight
and visual-spatial co-ordination issues)
3) OL2002 does not configure a PURGE Button on its command bar in order to
complete the delete/erase imap email; you have to open Edit on the standard
tool bar to acquire this feature.
4) On first use, contact email addresses don't load automatically i.e.
OL2002 does not predict the email address as you type it out, nor offer a
choice if there is more than one email address for the recipient. This is
deeply annoying.
5) Most annoyingly, having sent a new email using the Imap/Aol account, the
email is stored as an Unread Item in the Sent Box with Header items such as
the recipient field and subject field blank and the Date Sent field showing
None. In addition, the email is shown as hosting an attachment (paperclip)
when none has been attached. All true header data is returned correctly as
well as the body text if/when I click on the email to change it to Read Item,
waiting for any period or signing out/in to OL2002 changes nothing by
comparison
AFAICT, there are no rules operating which are causing any of this and I
have run the repair wizard in Office XP with no change to the above.
Does anyone have a suggestion as to next steps?
I have a Dual Core Processor, plenty of RAM and main memory (hard disk),
with Windows XP SP3, a Netgear PSTN router for broadband access and have
recently upgraded to IE8. Using Office XP (2002 applications) upgraded with
the Office 2007 compatibility downloads, the whole platform looks pretty
stable still.
However, I decided to abandon Outlook Express, although I love its big
button interface, and move to Outlook 2002 for its more integrated
functionality with Office and IE8 which is very helpful.
Within OE, I had implemented an IMAP protocol to access my AOL account.
Knowing how these things can go wrong, I manually recreated the same protocol
and account in OL2002, re-captured all folders, mail and contacts without any
problem.
However, several bizarre features are emerging:
1) I can't switch off the default to Personal Folders (Outlook Today) so
that I point at the Imap/AOL Inbox on start-up. Is this to be expected?
2) I've lost the big button facility that came with OE and can't find an
accessibility feature to increase button sizes in OL2002 (dimming eyesight
and visual-spatial co-ordination issues)
3) OL2002 does not configure a PURGE Button on its command bar in order to
complete the delete/erase imap email; you have to open Edit on the standard
tool bar to acquire this feature.
4) On first use, contact email addresses don't load automatically i.e.
OL2002 does not predict the email address as you type it out, nor offer a
choice if there is more than one email address for the recipient. This is
deeply annoying.
5) Most annoyingly, having sent a new email using the Imap/Aol account, the
email is stored as an Unread Item in the Sent Box with Header items such as
the recipient field and subject field blank and the Date Sent field showing
None. In addition, the email is shown as hosting an attachment (paperclip)
when none has been attached. All true header data is returned correctly as
well as the body text if/when I click on the email to change it to Read Item,
waiting for any period or signing out/in to OL2002 changes nothing by
comparison
AFAICT, there are no rules operating which are causing any of this and I
have run the repair wizard in Office XP with no change to the above.
Does anyone have a suggestion as to next steps?