Does Office 2004 deletes files?

  • Thread starter Pedro Perdomo-Miteff
  • Start date
P

Pedro Perdomo-Miteff

Hi all.

A couple of days ago I create and saved a Word document.
In the middle of my work, Words suddenly quits and show me a message windows
asking me if I want to send a problem report to Microsoft. I click no, Word
open again but to my surprise the document I was working in disappears.

Yesterday a friend of mine was working in PowerPoint in his computer.
After spend 1 hour creating and saving slides the program quits, same
message window, open PP again and he lost the file.


Any thoughs?
 
W

Walt Basil

Hi all.

A couple of days ago I create and saved a Word document.
In the middle of my work, Words suddenly quits and show me a message windows
asking me if I want to send a problem report to Microsoft. I click no, Word
open again but to my surprise the document I was working in disappears.

Yesterday a friend of mine was working in PowerPoint in his computer.
After spend 1 hour creating and saving slides the program quits, same
message window, open PP again and he lost the file.


Any thoughs?

This won't help you right now, but perhaps in the future? In my experience,
and it has only been a couple times, when that happens, Word automatically
saves at a specified interval (from your preferences) and dumps the
recovered file on the desktop.

You can select Preferences from the Word menu, and click on File Locations
to view where the auto recover files are stored, and you can also change the
location from there.

You can change the interval that it auto saves by (from the Word help):
Change the automatic document recovery save interval
1. On the Word menu, click Preferences, and then click Save.
2. Select the Save AutoRecover info every check box.
3. In the minutes box, enter the interval for how often you want Word to
save documents. The more frequently Word saves documents, the more
information is recovered if you have a power failure or similar problem
while a document is open in Word.
4. When you finish working in the document, click Save to save it.
Note When you select the Save AutoRecover info every check box, the
changes you make to a document are saved in a recovery file. The AutoRecover
feature is not a replacement for regularly saving documents, because the
recovery file is deleted when you save or close a document. If a power
failure occurs, or you have to restart your computer before you save or
close the document, the recovery file still exists. When you restart Word,
Word opens all the recovery files so that you can save them. If you choose
not to save the recovery file, it is deleted.
See also
Specify a location for automatically recovered documents
 
P

Pedro Perdomo-Miteff

On 4/6/04 2:21 PM, in article
BCE619BE.1B67%[email protected], "Walt Basil"

Thanks for your response Walt,

What seems strange to me is that I indeed was regularly saving the document,
it was on the desktop. When Word quits the whole document disappears.

It happened also to my friend¹s PowerPoint presentation.


Regards
 
J

Jim Gordon MVP

Hi,

Word's help on this topic explains things pretty well, so I copied the help
topic and am pasting it here.

-Jim
--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

Recover a document that was saved automatically
To recover work after a power failure or similar problem, you must have the
AutoRecover option selected before the problem occurs. To set this option,
on the Word menu, click Preferences, click Save, and then select the Save
AutoRecover info every check box.
1. Restart Microsoft Word.
All documents that were open at the time of the power failure or similar
problem are listed. The only changes that are lost are changes you made
since the last time AutoRecover saved your documents
2. To verify that a recovery file contains the information you want before
you replace the existing document, open the existing document to compare the
information.
3. On the File menu, click Save As.
4. In the Save As box, type the file name of the existing document.
5. Click Save.
6. When you see a message asking whether you want to replace the existing
document, click Yes.
7. Repeat steps 2 through 6 for each document you need to recover.
Any recovered documents that you don't save are deleted when you quit Word
Note
If a recovery file is not opened for you, you can still open it. Learn how
to open a recovery file.
See also
Recover the text from a damaged document
 
P

Pedro Perdomo-Miteff

Hi Jim,

Thanks for your kindness

Perhaps I don't explain myself well in my first post:

I was working in a new Word document, saved frequently to desktop, Auto
Recover option selected. Mac QuickSilver 933, OSX 10.3.4, 1 GB SDRAM.

There was not a power failure or system crash, Word just quit when I was
writing a paragraph.

When I launch Word again my five pages document (several times saved), was
goneŠ.I do a find and there was not in any directory.

My friend tell me that he have identical problem working on a PowerPoint
document in his Mac


Best regards
 
J

Jim Gordon MVP

Hi again, Pedro,

Please read the help topic that explains how to how
to open a recovery file.

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info
 
D

Dayo Mitchell

Hi Pedro,

It doesn't delete files for everybody....do you and your friend have any
uncommon third-party programs in common?

You can look in Preferences | File Locations, to see where Word is saving
your AutoRecover files, and see if there is anything there.

Also work through these troubleshooting procedures:
http://www.mcgimpsey.com/macoffice/word/troubleshooting.html

DM
 

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