Domain Name Stripping

[Cary W. Shultz]

Good evening!

I wanted to ask if Outlook 2003 (not sure of the SP level...hopefully SP3)
can perform Domain Name Stripping?

Situation is that a client of ours receives e-mails from a third-party web
site that takes orders on their behalf and then e-mails certain users to
notify them that "your client placed an order".

Well, for the last two weeks now there has been a problem when the client
opens up one of those e-mails and hits "Reply to all". All we see is
"joe.blow@" instead of (e-mail address removed). Now, if we look at the
headers we see this:

joe.blow@ <somedomain.com (e-mail address removed)>

for each of the recipients...some of whom are internal and some of whom are
external.

To me it sounds like the "form" on the third-party's .asp web site has been
changed somehow. They, of course, are extremely confident that the problem
is not on their side.

BTW - our client is running Exchange Server 2007 SP1 (has been for awhile
now).

Thanks,

Cary

PS. Already posted a question in the exchange.admin newsgroup. Just
checking in here to be completely thorough.

 

[Diane Poremsky {MVP}]

outlook uses the data it receives - so the problem is with the sending
utility.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Cary W. Shultz]

Diane,

Thank you. BTW - love your books.

Cary

outlook uses the data it receives - so the problem is with the sending
utility.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **