.dot errors at startup

[Rich]

I have a user that when he starts his pc up in the
morning he gets an error about Word is trying to open
templates that it can't find. Once you click ok another
pops up that says what the .dot file that is missing,
then he hits ok again and it says another file. Here is
one of the errors.

"The add-in template is not valid.
(c:\program files\...\~$ALMAPP.dot)"

I checked and all the updates are applied. I also
uninstalled and reinstalled the whole Office Suite and
still the problem happens. I have ran Adaware and Spy
Sweeper and it cleans, but still happens. Also went into
MSconfig and deleted apps that i know he didnt need or i
didnt recognize. But the problems continued.

This is an XP box. Any ideas would be helpful...

 

[Susan Ramlet]

I believe this is related to Palm synchronization.

He should re-install (or uninstall) the Palm sync software.

Otherwise, go to Tools | Templates and Add-ins...in Word, and turn off or
delete any add-ins that are listed there that match the errors.