Double click icon opens app but not document

A

Allen Clark

Hello All,

I have a user that used to be able to double click on an Office document
(Word, Excel, etc.) and it would open the application, then open the
document. We don't know what happened, but at some point in time, she lost
this ability. Now, when she double clicks on the document icon in Windows
Explorer, it opens the application with a new blank document instead of
opening that document. I have checked with the file associations, and they
are pointing to the correct applications. It just will not open the document
from Explorer. Any ideas?

Thanks,
Allen Clark
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

You'll need a new app to open this about link 1
Office file are slow to open? 1
Document does not Open, when a process is suspended 0
Double-clicking document icon opens application, but not document 0
Double-clicking opens template, but not document 4
Office General Slowdown on Opening Documents on Double Click 0
Clicking on MS Word document' icon is leading to MS Office Imagingfile. How to fix? 1
Question File Sharing Only Working One Way 0

Top