Double e-mails with two accounts? How to fix!

[Mike]

Hi,

I have a user with a laptop that works in a remote location. She has a
e-mail account for that location with our corporate ISP as her incoming mail
server, and her remote office's ISP as the smtp mail server.
She comes to our office a lot, and I had been changing the smtp server to
match our corporate office, so today I set up a 2nd e-mail account on her
outlook with the difference being both mail servers set to our corporate, and
now she is getting double all incoming e-mails, I assume from the two
accounts. How do you fix this?

Thanks,

Mike

 

[F. H. Muffman]

I have a user with a laptop that works in a remote location. She has a
e-mail account for that location with our corporate ISP as her incoming
mail
server, and her remote office's ISP as the smtp mail server.
She comes to our office a lot, and I had been changing the smtp server to
match our corporate office, so today I set up a 2nd e-mail account on her
outlook with the difference being both mail servers set to our corporate,
and
now she is getting double all incoming e-mails, I assume from the two
accounts. How do you fix this?

So, let me just verify this.

She has two mail connections setup, both connecting over pop3 to the same
server.

You could try going to Tools - Send/Receive - Send/Receive Settings and
changing the second account to not receive mail.

 

[Mike]

F.H. Yes, that sounds like what I am looking for, just wasn't sure where to
find those settings.

Thanks,

Mike