Double emails when setting up new POP3

[Daniel Mazur]

A long time problem I'd like to resolve is when setting up a new, or
resetting an user name and password for a POP3 mail account. In all
versions of outlook I have users who keep many months of email stored on the
mail server. I don't mind them keeping it there, but for some of these
people, when I setup a new logon name to the same mail account the Outlook
program is somehow reset and does not know that it already has months of
emails in its account. So, it goes ahead and downloads them all over again.
Well, I've used Duplicate Email remover that works nicely to remove this
data, but how about a setting or some other change that tells the program
to, say, only check for email from a certain more current date? I am
getting tired of waiting hours for downloads to propogate fully when a
simple setting change somewhere may prevent the wait and need to use Dupe
remover. Anyone have a solution?

Thanks,

Dan

 

[Brian Tillman [MVP - Outlook]]

A long time problem I'd like to resolve is when setting up a new, or
resetting an user name and password for a POP3 mail account. In all
versions of outlook I have users who keep many months of email stored on
the mail server. I don't mind them keeping it there, but for some of these
people, when I setup a new logon name to the same mail account the Outlook
program is somehow reset and does not know that it already has months of
emails in its account.

A new login name for a Windows user neans a new mail profile. Information
on which messages have been downloaded and which have not is mail
profile-specific. Change the profile and you lose the information.

how about a setting or some other change that tells the program to, say,
only check for email from a certain more current date? I am getting tired
of waiting hours for downloads to propogate fully when a simple setting
change somewhere may prevent the wait and need to use Dupe remover.
Anyone have a solution?

I don't believe the POP protocols have any commands that would allow that
type of granularity in selecting what messages need downloading. Some POP
servers handle it by keeping track themselves to which messages they've sent
to the client and won't resend them to any client that requests them. Gmail
is an example.

If people have web access to their mailboxes on the server, they can connect
that way, create a new folder, move their old messages out of the mailbox's
Inbox to that folder, and then Outlook can't see them any more. The
messages are still on the server, but they can't be treated as new.