downgrade

[snkmdi]

Hi. I installed office 2003 and it really messed things up. It interferes
with our chat program. I did a system restore and now am having problems
with my office 2000. I cannot open word any longer and every time I check my
email it comes up with an install notice. I cannot use mail merge at either.
I need to get this fixed. I tried to reinstall office 2000 and it says
verify source or something like that when it goes to install. Does anyone
have any ideas on how I can fix this and just get my office 2000 working
properly again.

 

[TaurArian [MS-MVP]]

It appears to me that the Windows Installer may have been messed up when you did
a system restore. Suggest you downloaded the Windows Installer clean up utility
and then reinstall Office.
See for details on how to do this -
You receive the "This patch package could not be opened" error message in an
Office program
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823

You'll need to have your Office 2000 CD and Product key etc.

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


| Hi. I installed office 2003 and it really messed things up. It interferes
| with our chat program. I did a system restore and now am having problems
| with my office 2000. I cannot open word any longer and every time I check my
| email it comes up with an install notice. I cannot use mail merge at either.
| I need to get this fixed. I tried to reinstall office 2000 and it says
| verify source or something like that when it goes to install. Does anyone
| have any ideas on how I can fix this and just get my office 2000 working
| properly again.

 

[snkmdi]

Hi thanks for your response. Unfortunately, I tried that and am getting the
same result. Any other ideas.

Stacey

 

[TaurArian [MS-MVP]]

Not at this stage, perhaps maybe someone else might have a suggestion.

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


| Hi thanks for your response. Unfortunately, I tried that and am getting the
| same result. Any other ideas.
|
| Stacey
|
| "TaurArian [MS-MVP]" wrote:
|
| > It appears to me that the Windows Installer may have been messed up when you
did
| > a system restore. Suggest you downloaded the Windows Installer clean up
utility
| > and then reinstall Office.
| > See for details on how to do this -
| > You receive the "This patch package could not be opened" error message in an
| > Office program
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;295823
| >
| > You'll need to have your Office 2000 CD and Product key etc.
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > information current)
| >
| >
| > | > | Hi. I installed office 2003 and it really messed things up. It
interferes
| > | with our chat program. I did a system restore and now am having problems
| > | with my office 2000. I cannot open word any longer and every time I check
my
| > | email it comes up with an install notice. I cannot use mail merge at
either.
| > | I need to get this fixed. I tried to reinstall office 2000 and it says
| > | verify source or something like that when it goes to install. Does anyone
| > | have any ideas on how I can fix this and just get my office 2000 working
| > | properly again.
| >
| >
| >