Download of o2ksr1a

T

TcBgPdF

My office 2000 crashes too often. I am prompted by Microsoft to
download/install the file o2ksr1a.exe to my hard disk. It then says this
file is already on my hard disk, do I wish to overwrite it?

Now what? If the file is already there and is supposed to help the problem,
why is MS suggesting I download it again?
 
D

DL

The file is part of an Office Update installation, sp1a
How are you receiving suggestion to install?
Is this via Office Update site.
In Office/Help/About what version/sp is shown?
Have you repaired installation, using Office cd?
 
G

garfield-n-odie

You may have downloaded the o2ksr1a.exe file to your hard drive, but did
you install it?
 

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