Download of office2003-sp2 is over 2.5 hours, i want a CD-rom

D

dlhlane

the download for office2003 sp-2 is over 2.5 hours on my dial-up internet
connection...
I see that SP-1 is available on CD-rom
When is Office2003 SP-2 coming out on CD-rom?
The download is waaaaaaaaaaaaaay tooooooooooooo loooooooooooong!!!!!!!!

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
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click "I Agree" in the message pane.

http://www.microsoft.com/office/com...b88a1f77a001&dg=microsoft.public.officeupdate
 
D

Don MI

dlhlane said:
the download for office2003 sp-2 is over 2.5 hours on my dial-up internet
connection...
I see that SP-1 is available on CD-rom
When is Office2003 SP-2 coming out on CD-rom?
The download is waaaaaaaaaaaaaay tooooooooooooo loooooooooooong!!!!!!!!

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...b88a1f77a001&dg=microsoft.public.officeupdate

Office 2003 SP 2 CD should be available is a few weeks at the same site as
SP 1. There a manufacturing delay between the release of a Service Pack and
the availability of the CD.

Don
 
W

Wally

I totally agree with the original post. Posting a Service Pack (in my case I
need both SP 1 & 2) without providing an option for obtaining the CD, and not
indicating any future availability on CD (as Don MI provides in his answer)
shows very little concern for the time of those who are led to believe that
their only option is the download.
 
W

Wally

Hi Dhlane,

Today I contacted Microsoft to see if I could be put on a mailing list to
receive the SP2 update. That way I wouldn't have to keep checking on the
availability. I was told that NOT ONLY COULD I NOT BE PLACED ON SUCH A
MAILING LIST, but, also, Microsoft WOULD NOT BE PROVIDING AN OPTION for its
customers to receive the service pack from them on CD. I filed a complaint,
as any of you can do, by calling their sales number at (800) 426-9400. I
told them of the number of posts on this forum regarding problems with this
service pack and suggested that they visit the forum to see for themselves.
Further I was told that there has been no demand for such a service pack. So
if you want Microsoft to release one on CD you'll need to call them to put in
a request. Otherwise they will assume that no one really is interested in
having them spend the extra funds to produce and mail it to their customers.

From my own perspective having this on a CD is vital. Currently I'm having
to rebuild my operating system (XP Pro) because it failed. Having CD's like
this, especially the more recent ones that are so large, is a necessity to
cut down on the rebuild time. Additionally I cannot currently obtain a
broadband provider because of an expected move in the future. There is no
portability of broadband service, which is universally an annual contract,
meaning that I would have to again pay for another annual contract after the
move.

I hope this is helpful, and I would again urge anyone to contact Microsoft
for the Office Service Pack 2 on CD. Otherwise this will become the way all
future service packs will be provided, and THEY AREN'T GOING TO GET ANY
SMALLER.

I'll be posting this message again under a separate issue on this forum in
order to broaden its visibility. It will be titled: "Office 2003 Service
Pack 2 CD, call Microsoft at (800) 426-9400." I used the sales option.

Good Luck,

Wally
 

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