Downloaded 10.5 update and now Word has been uninstalled.

S

saywhat

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

The subject of the post pretty much explains it all. Microsoft updater asked me to update, so I did. After the boxes saying "searching for applications" and all that, the program froze. I closed it and restarted my computer, but apparently Microsoft word has been uninstalled from my computer now, and I can't find the application at all. I came back up to this site to download the updates, and they worked, but Word is still missing.

Can someone please help me? I have a paper due Monday...
 
S

saywhat

The subject of the post pretty much explains it all. Microsoft updater asked me to update, so I did. After the boxes saying "searching for applications" and all that, the program froze. I closed it and restarted my computer, but apparently Microsoft word has been uninstalled from my computer now, and I can't find the application at all. I came back up to this site to download the updates, and they worked, but Word is still missing.
Can someone please help me? I have a paper due Monday...

Sorry, I meant update 11.5.0
 
D

Diane Ross

The subject of the post pretty much explains it all. Microsoft updater asked
me to update, so I did. After the boxes saying "searching for applications"
and all that, the program froze. I closed it and restarted my computer, but
apparently Microsoft word has been uninstalled from my computer now, and I
can't find the application at all. I came back up to this site to download the
updates, and they worked, but Word is still missing.

In most cases, when installation of an update fails part-way through, with
the installer either quitting unexpectedly in the accompaniment of an error
message or exhibiting an indefinite hang necessitating a force-quit, the
result is all or some of the Microsoft Office applications are completely
missing.

The only remedy is to re-install Office from your CD and update. FWIW, this
is not a MS specific problem. It can happen with any update process.

Tip: I suggest stuffing the Office folder prior to updating in case of
problems. Easy to revert to previous install.

Install and Update Errors
<http://www.entourage.mvps.org/error/install_update.html#fails6>
 

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