downloaded msn messenger...entourage begins to have trouble

[chris]

I used msn messenger for the first time tonight...fun, but about one
hour later, when i checked my e-mail (Entourage)...half of the box was
shaded in grey instead of all messages being visible...as I highlighted
each one they came back EXCEPT for the top e-mail on the que...then I
crash with "4362-unexpected error" message...force quit...restart,
etc...getting worse... got rid of msn messenger immediately,
but...still trouble....

Any ideas?
thanks
chris
(e-mail address removed)

 

[chris]

Chris again...can I pull my emails off to a disc uninstall
Entourage...reinstall and then put the email back on?

I'm an idiot.

 

[Mickey Stevens]

Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²

In Entourage X, first go to Entourage -> Turn Off Office Notifications.
Now, quit Entourage, and then restart Entourage holding down the Option key.
When the Rebuild dialog box comes up, choose to do a Typical Rebuild. If
that does not fix the problem, repeat the procedure, instead opting to do
the Advanced Rebuild.

In Entourage 2001, quit Entourage, and then restart Entourage holding down
the Option key. When the Rebuild dialog box comes up, choose to do a
Typical Rebuild. If that does not fix the problem, repeat the procedure,
instead opting to do the Advanced Rebuild.

In the future, please state which version of Entourage you're using.