"Drag and drop image here" area not workingwhen creating a contact?

H

Hollywood1

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I am struggling to figure out what I am doing wrong here.

Image is a TIFF, although I tried .JPG files as well. I drag the image from the finder/desktop to the drop area on the contact I am creating and nothing happens. Zippo. :(

Ideas?
 
D

Diane Ross

Image is a TIFF, although I tried .JPG files as well. I drag the image from
the finder/desktop to the drop area on the contact I am creating and nothing
happens. Zippo. :(

1) Create a new Identity in Entourage and test there. If it works, then it's
your database. Rebuild.

2) If it does not work in a new Identity, Go to System Preferences -->
Create a New User in Accounts. Switch to the New User by logging out/in or
use Fast User Switching. Test Entourage.

If it works in the new User, then it's a problem in your User's account.
Just guessing it sounds like a permissions error.

Let me know what you find.
 
H

Hollywood1

created a new identity and it worked...however I used a different image. I went back to the original image I tried before and it failed again. Just the beep when trying to load the image.

I have to think this is a bug somewhere. I have seen other postings about this issue here and elsewhere. there must be something about the file it does not like, but comparing the two images I am not finding much under the hood differentiating them.

Any other ideas?
 
D

Diane Ross

created a new identity and it worked...however I used a different image. I
went back to the original image I tried before and it failed again. Just the
beep when trying to load the image.
Are you dragging to the right box? Click on the Personal tab and drag to the
photo box.
I have to think this is a bug somewhere. I have seen other postings about this
issue here and elsewhere. there must be something about the file it does not
like, but comparing the two images I am not finding much under the hood
differentiating them.

It's possible that certain file types can't be used in the contact. It's
pretty easy to change formats. Have you tried that?
 
B

Bill Orleans

How can I copy one group from my Microsoft Entourage Address book to a text file so I can import to Constant Contact?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top