Drag & dropping items into emails not functioning

S

salrimon

The bacground: Recent Office 2002 pro install with the latest service pack &
patches via MS update. OS=Clean install of XP Pro with all current service
packs & updates in a Windows 2003 server domain using Outlook in an exchange
environment.

I've recently rolled out a few computers which are all having this issue:
They are unable to drag and drop attachments from one mail into another
unless they first use insert and attach a file from another location not in
Outlook. then they are able to drag and drop to their hearts content. this
causes a lot of problems due to the incredible volume of attachments that are
being mocved, copied and forwarded continuously.

Help!
 

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