Drag email to Task button

[Bruce Fisher]

I just upgraded to Outlook 2003 from Outlook XP. In all
prior versions of outlook, I was able to drag an email to
the task button on the shortcut bar and a task was
automatically created with the text of the email in the
description of the task.

In Outlook 2003 it doesn't copy the text of the entire
email into the description of the task, it only copies
the header information from the email. Does anyone know
how to fix this or is this just an undiscovered bug in a
new version?

 

[Jocelyn Fiorello [MVP - Outlook]]

Try right-clicking the message to drag it to the Tasks folder...you'll get a
list of options for creating the task based on the message.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Guest]

Thanks for the suggestion. After further research it
seems to only work with "plain text" messages. It
doesn't work with HTML even when using the right click
method you describe.

 

[Jocelyn Fiorello [MVP - Outlook]]

That's odd...it works for me in Outlook 2003, even with HTML messages.
Please list the exact sequence of steps you used (even if it should seem
obvious from your previous reply...I just want to make sure we're on the
same wavelength).

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Bruce Fisher]

When viewing the inbox with the messages, I drag a
message from the message list to the task button on the
outlook shortcut bar, a task is popped up with the
contents of the email (supposedly) but all that is in the
popped up task is who the email is from, to, date, &
subject. Another thing I have discovered is that it is
inconsistant, it still always works with Plain text (I
get the entire contents in the task) but SOMETIMES
doesn't work with HTML messages. The only sure thing is
the HTML messages it doesn't work with don't ever work
and the HTML messages it does work with always work, in
other words, when a message doesn't work, it doesn't
work, no matter how many restarts, reboots I try. These
messages that don't work are coming from different
people. Could there be a coding problem somewhere in the
HTML of the message? If so, it didn't seem to bother the
prior version of Outlook.

 

[Jocelyn Fiorello [MVP - Outlook]]

I really don't know. I just tried it with several different HTML messages
and all of them brought either the text of the message into the task's notes
field, or the HTML code if the original message was a complex HTML page.
Also, I did a clean install of Outlook 2003 rather than an upgrade from a
previous version, so that may have something to do with it working for me
and not for you.

You could try the usual remedies, such as Detect and Repair and the Inbox
Repair Tool, and see if they help. You can also try searching Google Groups
to see if anyone else has reported this problem, and whether or not they got
answers. Good luck.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In