Hello. We have questionaires for customers that include drop-downs and links.
We want to protect the documents, but when we add protection, the links no
longer work. Is there any way to protect and have both drop-downs (arrow
appears) and links work? Thanks.
There are two ways to make it work.
One way is to separate the document into sections (using continuous section
breaks), with the hyperlinks in different sections than the dropdowns. In the
Protect Document task pane, after selecting protection for forms, click the
"Select sections" link and uncheck the sections that contain the hyperlinks.
Only the sections containing dropdowns should remain checked so they become
protected.
This has the drawback that users can edit the unprotected sections of the
document. Also, you can't tab through an unprotected section from the last form
field in one protected section to the first form field in another protected
section -- the cursor will land in the unprotected section, where the Tab key
will insert a tab character.
The other way is to add macro programming as described in
http://www.word.mvps.org/FAQs/TblsFldsFms/HLinksInForms.htm. This allows the
whole document to remain protected. The drawback of this one is that you can't
ensure that users will enable macros if they have a high security level. If
macros are disabled, the hyperlinks won't do anything.