DST patch with "show an additional time zone"

W

WKellogg

We have successfully applied patches everywhere. The problem children are
those people who use the above setting in Outlook Calendar [Tools, Options,
Calendar Options, Time Zone]. Their primary time zone (EST -5) is correct,
but their additional time zone (CST -6) is off by 2 hrs, not the normal 1.
If they reverse time zones (CST vs EST) the problem does not go away. Have
tried numerous things, (resetting primary, deselecting this option, close,
then re-enable) to no avail.

Any thoughts, ideas or suggestions? Possibly a slip through the cracks. I
assume it will be ok when 'normal' DST kicks in but why wait? Befuddled for
sure as these users travel & is disconcerting for them.

thanx
 
D

Diane Poremsky [MVP]

it should be ok when April 1 rolls around but it should be ok now too, as
CST was updated too.

So you are seeing one column in the day view with ET @ 12 and CT @ 2, right?
 
W

WKellogg

That's what the users see. I figured 4/1 would 'resolve' the issue, but what
about Oct/Nov, and then next year?

thank you

Diane Poremsky said:
it should be ok when April 1 rolls around but it should be ok now too, as
CST was updated too.

So you are seeing one column in the day view with ET @ 12 and CT @ 2, right?




WKellogg said:
We have successfully applied patches everywhere. The problem children are
those people who use the above setting in Outlook Calendar [Tools,
Options,
Calendar Options, Time Zone]. Their primary time zone (EST -5) is
correct,
but their additional time zone (CST -6) is off by 2 hrs, not the normal 1.
If they reverse time zones (CST vs EST) the problem does not go away.
Have
tried numerous things, (resetting primary, deselecting this option, close,
then re-enable) to no avail.

Any thoughts, ideas or suggestions? Possibly a slip through the cracks.
I
assume it will be ok when 'normal' DST kicks in but why wait? Befuddled
for
sure as these users travel & is disconcerting for them.

thanx
 
D

Diane Poremsky [MVP]

if the problem persists, it will affect them for 1 week in the fall and 3
each spring. But I would expect it to eventually go away - the behavior is
not normal and whatever is causing it may eventually get corrected.




WKellogg said:
That's what the users see. I figured 4/1 would 'resolve' the issue, but
what
about Oct/Nov, and then next year?

thank you

Diane Poremsky said:
it should be ok when April 1 rolls around but it should be ok now too, as
CST was updated too.

So you are seeing one column in the day view with ET @ 12 and CT @ 2,
right?




WKellogg said:
We have successfully applied patches everywhere. The problem children
are
those people who use the above setting in Outlook Calendar [Tools,
Options,
Calendar Options, Time Zone]. Their primary time zone (EST -5) is
correct,
but their additional time zone (CST -6) is off by 2 hrs, not the normal
1.
If they reverse time zones (CST vs EST) the problem does not go away.
Have
tried numerous things, (resetting primary, deselecting this option,
close,
then re-enable) to no avail.

Any thoughts, ideas or suggestions? Possibly a slip through the
cracks.
I
assume it will be ok when 'normal' DST kicks in but why wait?
Befuddled
for
sure as these users travel & is disconcerting for them.

thanx
 

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