dup. incoming email when leaving a copy on server

[Jin]

Hi, my client uses WinXP, with Outlook 2000, SP3.

He has two PC that needs to access the same POP3 email account for incoming
emails, both PC uses Outlook, and has the same setting of "leaving a copy of
mail
on server".

Recently his Outlook client started to get confused and incoming emails are
in
duplicate, triplicates, etc. Restarting the PC cannot help. I am not able
to find any specific KB article in relates to this issue, any ideas? TIA!

 

[Brian Tillman]

Hi, my client uses WinXP, with Outlook 2000, SP3.

He has two PC that needs to access the same POP3 email account for
incoming emails, both PC uses Outlook, and has the same setting of
"leaving a copy of mail
on server".

Recently his Outlook client started to get confused and incoming
emails are in
duplicate, triplicates, etc. Restarting the PC cannot help. I am
not able to find any specific KB article in relates to this issue,
any ideas? TIA!

SP2 was supposed to have addressed this, but there have been some reports
this week of the problem occurring even with SP2 installed.