Duplicate address

[KAREN SHACKEL]

I have this same problem as originally emailed.
This solution will turn of off the automatic name
checking/automatic completion for all emails. That is not
what we want to do. We just want to delete the duplicate
contact that is hidden somewhere. It is not in
the "contacts" folder but yet appears when you start
typing the recipients address. How do you get rid of this
duplicate address ?

 

[Russ Valentine [MVP-Outlook]]

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

 

[Karen Shackel]

Thank you so much Russ !! This worked great.

-----Original Message-----
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q287623

--
Russ Valentine
[MVP-Outlook]

I have this same problem as originally emailed.
This solution will turn of off the automatic name
checking/automatic completion for all emails. That is not
what we want to do. We just want to delete the duplicate
contact that is hidden somewhere. It is not in
the "contacts" folder but yet appears when you start
typing the recipients address. How do you get rid of this
duplicate address ?

.