duplicate birthdays and anniversaries in outlook

A

andy d

i update information for a contact in outlook 2007 by clicking save and
close. if the birthday or anniversary field is filled in for the contact,
then the calendar duplicates the birthday or anniversary.
i can manually remove the duplicate item, so i don't need help there.
however, my goal is to prevent the duplicate event from occuring in the
first place.
this was apparently an issue in office 2003 that is claimed to be fixed in
office 2007, yet i am still having problems and do not see any fixes offered.
 
B

Brian Tillman [MVP - Outlook]

i update information for a contact in outlook 2007 by clicking save and
close. if the birthday or anniversary field is filled in for the contact,
then the calendar duplicates the birthday or anniversary.
i can manually remove the duplicate item, so i don't need help there.
however, my goal is to prevent the duplicate event from occuring in the
first place.
this was apparently an issue in office 2003 that is claimed to be fixed in
office 2007, yet i am still having problems and do not see any fixes
offered.

On occasion, the link between the calendar entry and the contact can be
damaged in such a way as to make Outlook add another copy of the event. My
approach to that is to delete the _original_ entry, not the new one.
Outllook tends to remember then.
 
A

andy d

it doesn't matter which entry i delete, or if i even delete all the entries.
any change to the contacts file(s) reproduces this error. even with new
contacts added into the contacts folder. could this be an issue with the .pst
folder or pointers in the registry?

what was the fix that outlook 2007 offered? i see no reference to it when
searching microsoft's site. what did outlook 2003 users do to correct this
before the (yet unknown) fix was released in outlook 2007?
 
B

Brian Tillman [MVP - Outlook]

it doesn't matter which entry i delete, or if i even delete all the
entries.
any change to the contacts file(s) reproduces this error. even with new
contacts added into the contacts folder. could this be an issue with the
.pst
folder or pointers in the registry?

Were this happening to me, I'd use SCANPST to check my PST for errors. What
I suggested usually works for me.
what was the fix that outlook 2007 offered? i see no reference to it when
searching microsoft's site. what did outlook 2003 users do to correct this
before the (yet unknown) fix was released in outlook 2007?

What fix do you mean? I didn't claim there's a fix and I don't recall
seeing any mention of one.
 

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