Duplicate (but different!) folders in Entourage

[gerwehr]

In order to upgrade from Entourage 2004 to 2008 I was forced to rebuild my database (my database file is >5GB and this is apparently a common upgrade problem right now). In doing so, Entourage duplicated my folders (triplicated would I guess be the correct term) yet each folder has *different* contents now. Each has many thousands of emails, so there is no way to manually check how they are different. Is there some way to combine them and delete duplicated emails?

 

[Diane Ross]

In order to upgrade from Entourage 2004 to 2008 I was forced to rebuild my
database (my database file is >5GB and this is apparently a common upgrade
problem right now). In doing so, Entourage duplicated my folders (triplicated
would I guess be the correct term) yet each folder has *different* contents
now. Each has many thousands of emails, so there is no way to manually check
how they are different. Is there some way to combine them and delete
duplicated emails?

Which database has the duplicates data? 2004 or 2008????

There are scripts to remove duplicates, but I suspect there are more
problems than what you described. With more info we might have some
suggestions.

 

[gerwehr]

Thank you for addressing my issue. What happened was that upon install, 2008 was unable to transfer the 2004 database. A MS tech had me rebuild the database using the database utility in 2004, which I did. 2008 was then able to accept it and it functions normally... Except that it created three copies of every folder that was "on my computer"

So I am now using Entourage 2008, but in the left-hand column, under the "Folders on My Computer" there are three copies of each of my folders, and mysteriously, they contain different numbers of messages!

I have found scripts that can find/eliminate duplicates... is there a script that can merge folders?

 

[Diane Ross]

Thank you for addressing my issue. What happened was that upon install, 2008
was unable to transfer the 2004 database. A MS tech had me rebuild the
database using the database utility in 2004, which I did. 2008 was then able
to accept it and it functions normally... Except that it created three copies
of every folder that was "on my computer"

So I am now using Entourage 2008, but in the left-hand column, under the
"Folders on My Computer" there are three copies of each of my folders, and
mysteriously, they contain different numbers of messages!

I have found scripts that can find/eliminate duplicates... is there a script
that can merge folders?

No, that is not possible. I would move all messages to one folder and delete
the extra folders. Then run the duplicate scripts on each folder. You could
compare the number of messages left with the number of messages in each
folder in 2004. I know this is a lot of work, but there is no easy answer.

FWIW, Seeing multiple folders after a rebuild is not something that has been
reported before. In the future whenever you build as added insurance,
duplicate your Identity. They way you have a fall back in case the rebuild
goes bad.