duplicate emails

[ehutton]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

keep getting duplicate emails sent to my Entourage 2004 account even though I've already read them once. I haven't changed any settings. Earthlink tells me they don't know if it's their problem or Microsoft's.

I can get rid of them but it's a pain and I want to stop it from happening. I don't know what is the cause.

 

[Diane Ross]

keep getting duplicate emails sent to my Entourage 2004 account even though
I've already read them once. I haven't changed any settings. Earthlink tells
me they don't know if it's their problem or Microsoft's.

To get rid of duplicates use one of the scripts to remove duplicates.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

This can happen if you have run rebuild database. It could be a setting
where you forward your emails to another account, but it could be the
Earthlink server. We often hear complaints about Earthlink service.

 

[ehutton]

To get rid of duplicates use one of the scripts to remove duplicates.



This can happen if you have run rebuild database. It could be a setting
where you forward your emails to another account, but it could be the
Earthlink server. We often hear complaints about Earthlink service.

 

[Diane Ross]

Thanks Diane. Maybe Earthlink will find problem. By and large i like their
service. As I say, it's easy to get rid of them- just do a find with status
'unread' and erase, but it's a pain to keep having to do it.

Absolutely!

If you select "Allow online access" do you see the multiple messages? This
might give you a clue, but it still won't eliminate the server sending out
multiples.

 

[Sue Donum]

.....
.....


This can happen if ... It could be a setting
where you forward your emails to another account,

Curious: Could it happen with messages forwarded _from_ another account
(e.g., Gmail) to an Entourage client? I've enabled POP in Gmail and
configured Entourage to download my Gmail messages. I almost always receive
duplicate messages: one with an indication that a copy remains on the server
(which was how I configured the forwarding feature), one without such an
indication.