Duplicate entires of same .pst

[Iain]

I've recently moved from W2K and Outlook 2K to XP SP1 and
Outlook 2003. Just prior to moving laptops I also had all
manner of problems with my .pst file and had to create a
new file and copy things over. It was an old file and had
been in use and grown and been compacted many times so it
was probably time for a change! It ewas only the moving of
calander entries which was the real pain. Oh for a Ctrl+A
drag and drop for calander entries!!

Anyway, now on my new laptop with Outllok 2003 I see some
odd behaviour. ScanPST says it's fixed some things but I'm
not completely convinced. So the odd behaviour I see
includes:

The *same* pst file appears twice under mail. Note this
isn't two entries of two different pst file both
called 'Personal Folders', this is *the same* pst file.
I've tried setting a different pst as the default mail
delivery file and closing 'personal folders', but as soon
as I reopen it it appears twice!!

The same file keeps giving errors on the homepage:
Line 298
Char 1
Error: Access denied
code 0
URL outllok://Personal%20Folders/

Do you want to continue runnig scripts on this page?

The page does otherwise render, but it again suggests
something isn't quite right!

The address book seems messed up too. I have finally go
the Contacts to appear in the address book but from
somewhere there's a second empty address book and I don't
seem to be able to get rid of it! Abd under the 'Show this
address list first' drop down I have:

Outllook Address Book
Contacts
Contacts
Contacts

Yep, thast's 3 contacts!!

And I've also been using the re-introduced remote mail
feature (yipee...much better than downloading all that
spam), but... While this generally seems to work well
sometimes I get both a downloaded copy and 'header-only'
copy of the same message. I don't understand why as the
rule is set to only download headers and while this is
gnerally the case, sometimes I get the header AND a fully
downloaded copy of the same message in the same Send and
Receive cycle. Any ideas?

So I'm wondering if I still have a damaged pst, however...

1. ScanPST doesn't seem to recognise a problem and so
isn't fixing anything

2. There doesn't seem to be a 2002 and older to 2003 PST
file upgrade/import routine :-(

3. I really don't want to have to move all my calander
entries again as it was a big enough pain the first time
around

Any ideas on my woes?

Thanks.../Iain

 

[Lanwench [MVP - Exchange]]

Inline -

I've recently moved from W2K and Outlook 2K to XP SP1 and
Outlook 2003. Just prior to moving laptops I also had all
manner of problems with my .pst file and had to create a
new file and copy things over. It was an old file and had
been in use and grown and been compacted many times so it
was probably time for a change! It ewas only the moving of
calander entries which was the real pain. Oh for a Ctrl+A
drag and drop for calander entries!!

You can set the view to "events" and then use Ctrl A to select all, right
click & hold, drag, release, select copy or move.

Anyway, now on my new laptop with Outllok 2003 I see some
odd behaviour. ScanPST says it's fixed some things but I'm
not completely convinced. So the odd behaviour I see
includes:

The *same* pst file appears twice under mail. Note this
isn't two entries of two different pst file both
called 'Personal Folders', this is *the same* pst file.
I've tried setting a different pst as the default mail
delivery file and closing 'personal folders', but as soon
as I reopen it it appears twice!!

I'd delete your existing mail profile entirely and create a new one from
scratch. Close Outlook, rename the .pst file it created when you set up the
new profile, and open Outlook to repoint it at the real PST file. Or let
Outlook create a new unicode (large file support, sp?) format PST file and
import everything from your old PST file.

The address book seems messed up too. I have finally go
the Contacts to appear in the address book but from
somewhere there's a second empty address book and I don't
seem to be able to get rid of it! Abd under the 'Show this
address list first' drop down I have:

Outllook Address Book
Contacts
Contacts
Contacts

Yep, thast's 3 contacts!!

If you still have this problem after creating a new mail profile, go to
tools | email accounts | view/change existing address books, properties of
Outlook Address Book, delete everything it refers to, close. Then right
click on your contacts folder and go to properties, outlook address book,and
tick the box,

And I've also been using the re-introduced remote mail
feature (yipee...much better than downloading all that
spam), but... While this generally seems to work well
sometimes I get both a downloaded copy and 'header-only'
copy of the same message. I don't understand why as the
rule is set to only download headers and while this is
gnerally the case, sometimes I get the header AND a fully
downloaded copy of the same message in the same Send and
Receive cycle. Any ideas?

Sorry, can't help you with that one.

 

[Iain]

Well you've kind of confirmed what I knew...that I ought
to rebuilt the pst from scratch. The view by events and
Ctrl+A though is a great help )

So thanks for all the ideas. Guess I just need to go do
it )

Thank again.../Iain

 

[Lanwench [MVP - Exchange]]

You may not need to rebuild the PST file from scratch, but if you want to
take advantage of the >2GB PST file size limit in OL2003, it may be worth it
anyway. See whether just recreating the profile helps, first, if you
want....

Good luck!