Duplicate field question repeat

[JanD]

We have a fax template which is "locked" except for the "To", "Subject"
entries and and "From" and "Sender" are drop-down menu choices. When the
information has been entered and you then you want to print, a question box
pops up for you to enter info for the "To" field.

Any help as to why this "To" question box pops up, much appreciated.

I have also have macro merges with similar problem.

 

[Graham Mayor]

If tools > options > print > uncheck update fields doesn't fix it, you could
send the template to my web site link and I will see if I can spot the
problem.

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Graham Mayor - Word MVP


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[JanD]

Thank you so much. I will try this when I get to work tomorrow.

I am also experiencing this same problem with several other projects; the
secondary file asks us questions, we fill in answers, save and then merge
secondary with primary and at that time, duplicate questions pop also.

 

[JanD]

Graham:
Thank you. This worked. However, am also experiencing this same problem
with several other projects; the secondary file asks us questions, we fill in
answers, save and then merge secondary with primary and at that time, the
questions pop again.

Any suggestions for this problem?