duplicate personal folders in Outlook (Office 2000)

W

Walter Haeberle

I am getting a 'ghosted' Outlook Today [Personal folders]
entry as I create a new outlook.pst file. The ghost
contains the same data, structure, etc. Unfortunately,
Outlook provides no delete features.
This problem just showed up one day. Removing and re-
installing Office does not help and I suspect that the
problem sits in the Win 2k registry.
How does one get rid of this?

wh
 
M

Milly Staples [MVP - Outlook]

To remove extra PST(s) from the folder list:

Outlook 97 or Outlook 98/2000 (Corporate Mode)
- On the Tools menu, click Services.
- Highlight Personal Folders service you want to remove and click "Remove".

Note: Standalone users require 1 Personal Folders Service. Those connecting
to an Exchange server normally do not use a Personal Folders file when mail
is kept on the server.

Outlook 98/2000 (IMO [Internet Mail Only] Mode)
- On the View menu, click Folder List.
- Right click on the root folder of a folder list.
- Right click on the root of the extra set of Personal Folders and choose
"Disconnect" or "Close".

For the most stubborn of PSTs that will not remove from the folder list.

IMPORTANT: The following information contains information about editing the
registry. Before you edit the registry, you should first make a backup copy
of the registry files (System.dat and User.dat). Both are hidden files in
the Windows folder.

- Start RegEdit (Win9x/NT) or RegEdt32 (NT).
- Navigate to:
* Win9x users
HKEY_CURRENT_USER\Software\Microsoft\Windows
MessagingSubsystem\Profiles\<your profile name>
* WinNT users
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\WindowsMessaging Subsystem\Profiles\<your profile name>
- Look in the tree under that point (it should be full of keys with long
hexidecimal value names) and look for a section that references the PST file
you want off of your folder tree. Export that section (for safety) and then
delete it.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


Having searched the archives and finding no answer, Walter Haeberle
<[email protected]> asked:
| I am getting a 'ghosted' Outlook Today [Personal folders]
| entry as I create a new outlook.pst file. The ghost
| contains the same data, structure, etc. Unfortunately,
| Outlook provides no delete features.
| This problem just showed up one day. Removing and re-
| installing Office does not help and I suspect that the
| problem sits in the Win 2k registry.
| How does one get rid of this?
|
| wh
 

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