Duplicate Personal Folders set

[Twanny]

Microsoft Office Outlook 2003 - SP3
Installed on a Windows Vista Ultimate system

Problem: In Folders List view, there appears two sets of Personal Folders with
the same name. The uppermost Personal Folders can be accessed normally
(Calendar, Contacts, Inbox etc.)

The second Personal Folders set is not accessible and cannot be deleted.
Clicking on it produces an error dialoge box: "The set of Folders could not
be oppened"
Invoking HELP displays:
Quote
This error usually appears if the OST or PST file you are using is:
*Unavailable
*Protected with file permissions
*On a share on a server and the network is down
*Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity.
More information about this error message online.
*The Microsoft site offers no solution to this error: ID: 10056
Unquote

The Folder cannot be accessed, let alone using the scanpst tool.
File Properties is greyed out.
The strange thing is that under Data File Management, only the "working"
Personal Folders set is visible.
Have tried:
1. moving the pst files to a different location.
2.The Office Detect & Repair Tool under Help
3.Uninstalled Microsoft Office 2003 and reinstalled it again
4.Removing the "bad" Personal Folders in Safe Mode
5.Did a Google search for a solution.

Now I need a helping hand please.

 

[Diane Poremsky [MVP]]

It's a ghost pst - see http://www.outlook-tips.net/howto/ghosts.htm and
either make a new profile or try Michal's method.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.

 

[Twanny]

Thank you for replying so quickly to my post.
It's rather late here now in Malta and I would not like to screw up in the
Registry: I will try out your suggestion tomorrow morning. Will let you know
the outcome.

--------------------

It's a ghost pst - see http://www.outlook-tips.net/howto/ghosts.htm and
either make a new profile or try Michal's method.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Microsoft Office Outlook 2003 - SP3
Installed on a Windows Vista Ultimate system

Problem: In Folders List view, there appears two sets of Personal Folders
with
the same name. The uppermost Personal Folders can be accessed normally
(Calendar, Contacts, Inbox etc.)

The second Personal Folders set is not accessible and cannot be deleted.
Clicking on it produces an error dialoge box: "The set of Folders could
not
be oppened"
Invoking HELP displays:
Quote
This error usually appears if the OST or PST file you are using is:
*Unavailable
*Protected with file permissions
*On a share on a server and the network is down
*Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity.
More information about this error message online.
*The Microsoft site offers no solution to this error: ID: 10056
Unquote

The Folder cannot be accessed, let alone using the scanpst tool.
File Properties is greyed out.
The strange thing is that under Data File Management, only the "working"
Personal Folders set is visible.
Have tried:
1. moving the pst files to a different location.
2.The Office Detect & Repair Tool under Help
3.Uninstalled Microsoft Office 2003 and reinstalled it again
4.Removing the "bad" Personal Folders in Safe Mode
5.Did a Google search for a solution.

Now I need a helping hand please.

 

[Twanny]

"The Ghost is gone!" I had been struggling with this problem for 2 weeks and
could not have arrived at this solution. Thank you for your time and
helpful expert tip (I created a new profile).

What baffles me is why Microsoft doesn't offer this solution in the link
where the error message appears?
-------------------------------

It's a ghost pst - see http://www.outlook-tips.net/howto/ghosts.htm and
either make a new profile or try Michal's method.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Microsoft Office Outlook 2003 - SP3
Installed on a Windows Vista Ultimate system

Problem: In Folders List view, there appears two sets of Personal Folders
with
the same name. The uppermost Personal Folders can be accessed normally
(Calendar, Contacts, Inbox etc.)

The second Personal Folders set is not accessible and cannot be deleted.
Clicking on it produces an error dialoge box: "The set of Folders could
not
be oppened"
Invoking HELP displays:
Quote
This error usually appears if the OST or PST file you are using is:
*Unavailable
*Protected with file permissions
*On a share on a server and the network is down
*Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity.
More information about this error message online.
*The Microsoft site offers no solution to this error: ID: 10056
Unquote

The Folder cannot be accessed, let alone using the scanpst tool.
File Properties is greyed out.
The strange thing is that under Data File Management, only the "working"
Personal Folders set is visible.
Have tried:
1. moving the pst files to a different location.
2.The Office Detect & Repair Tool under Help
3.Uninstalled Microsoft Office 2003 and reinstalled it again
4.Removing the "bad" Personal Folders in Safe Mode
5.Did a Google search for a solution.

Now I need a helping hand please.