Yes - i realize you cannot remove the new.pst until you restarted outlook.
I
left out that step below. Also - the /cleanprofile switch was something
that
was recommended on this forum so I thought that was the appropriate way to
get to a new profile.
I'm usinge a pop-server account so how do you create a new profile without
the /cleanprofile switch and without going into the mail setup wizard?
Also - how you re-designate the folder to which mail gets delivered
without
going back into the mail setup wizard? That activity is not available
through
the
options --> mail setup tab --> data files
I appreciate your feedback, but still must be missing some important step.
Russ Valentine said:
You cannot remove the new PST after you add the old because the new PST
is
still the default until after a full restart of Outlook. Perform these
actions from within Outlook, not Mail Setup.
Also, do not create the new profile with a switch and make sure the new
profile has a unique name.
--
Russ Valentine
[MVP-Outlook]
I created a new profile using the /cleanprofile tag
I then added the old .pst using options --> mail setup tab --> data
files
I then went and modified the user account to point mail delivery to the
old.pst
I then removed the new .pst using the options --> mail setup tab -->
data
files
looks great until I close outlook and re-open it which leads me right
back
to square one.
by the way - is there any way to purge the profiles list - I'm up to
about
10 now.
:
All the instructions posted here for avoiding duplicates work when
followed
correctly. We of course have no idea what you've actually done.
You must provide precise steps so we can tell what you are doing
wrong.
You must state why you can't close the second PST file.
--
Russ Valentine
[MVP-Outlook]
I'm migrating to a new PC and cannot seem to crack this problem of
duplicate
personal folders in Outlook 2003.
- I've already tried the suggestions I've seen to create a new
profile,
-I've de-installed and reinstalled office twice.
- I've also tried opening the old .pst as another data folder,
copying
everying over and then removing the old .pst folder and I still end
up
with
duplicate folders the next time I log into outlook.
Frankly i'm so disgusted at this point I'm close to deleting outlook
and
looking for another email package. help!
jim