duplicate personal folders

[loren]

Using Win XP Home, Outlook 2003. I'm not sure what the column on the left
side of the screen is called... it shows the mail folders (favorite folders +
all mail folders), then below that are options for mail, calendar, contacts,
and notes.

My problem is that in the "All Mail Folders" section, three folders are
showing:
Personal Folders, Archive Folders, and another Personal Folders. The 2nd
Personal Folders is an exact duplicate of the original. The same individual
folders and emails appear in both Personal Folders. I think this started a
few years ago and tried to copy the old pst folder to the new pc, but now I
would like to fix it.

I'm afraid that if I try to delete the duplicate, I might be deleting the
original at the same time, thereby losing all my email records.

Can somebody tell me how this happened, and what I can to to delete only the
duplicate and not both of them?

 

[Milly Staples [MVP - Outlook]]

If you cannot right click on the extra Personal Folders and select "CLose" - the create a new mail profile as yours is corrupt. Control Panel->Mail Icon.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, loren asked:

| Using Win XP Home, Outlook 2003. I'm not sure what the column on
| the left side of the screen is called... it shows the mail folders
| (favorite folders + all mail folders), then below that are options
| for mail, calendar, contacts, and notes.
|
| My problem is that in the "All Mail Folders" section, three folders
| are showing:
| Personal Folders, Archive Folders, and another Personal Folders. The
| 2nd Personal Folders is an exact duplicate of the original. The same
| individual folders and emails appear in both Personal Folders. I
| think this started a few years ago and tried to copy the old pst
| folder to the new pc, but now I would like to fix it.
|
| I'm afraid that if I try to delete the duplicate, I might be deleting
| the original at the same time, thereby losing all my email records.
|
| Can somebody tell me how this happened, and what I can to to delete
| only the duplicate and not both of them?

 

[loren]

I apologize for asking my question before checking previous posts. I have
created a new profile and copied all my old folders to the new personal
folder column and was then able to close the old duplicate.

BUT.... now I have lost my contact list and calendar.
How do I reconnect to them?

 

[loren]

I just noticed that I have 2 pst files. One is named pst1 and the other is
just pst.
When I look at the settings in Outlook Data Files -under settings I see it
is pointing to the pst1 file. Can I manually change that (on the filename
path under the general tab) to the other pst file w/o corrupting anything?
Is it possible that I'm just pointing to the wrong pst file and that's why I
lost my contacts and calendar?

I apologize for asking my question before checking previous posts. I have
created a new profile and copied all my old folders to the new personal
folder column and was then able to close the old duplicate.

BUT.... now I have lost my contact list and calendar.
How do I reconnect to them?

If you cannot right click on the extra Personal Folders and select "CLose" - the create a new mail profile as yours is corrupt. Control Panel->Mail Icon.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, loren asked:

| Using Win XP Home, Outlook 2003. I'm not sure what the column on
| the left side of the screen is called... it shows the mail folders
| (favorite folders + all mail folders), then below that are options
| for mail, calendar, contacts, and notes.
|
| My problem is that in the "All Mail Folders" section, three folders
| are showing:
| Personal Folders, Archive Folders, and another Personal Folders. The
| 2nd Personal Folders is an exact duplicate of the original. The same
| individual folders and emails appear in both Personal Folders. I
| think this started a few years ago and tried to copy the old pst
| folder to the new pc, but now I would like to fix it.
|
| I'm afraid that if I try to delete the duplicate, I might be deleting
| the original at the same time, thereby losing all my email records.
|
| Can somebody tell me how this happened, and what I can to to delete
| only the duplicate and not both of them?

 

[loren]

I'm now unable to find my calendar & contact list, each of which had hundreds
of entries that were quite important. Also now I see that some new emails
are being directed to my old profile and some to my new profile. How do I
re-direct all new emails to the new profile only?

It seems that every correction I take leads to 2 more problems!

I thank you in advance for any help you can give me!!!

I just noticed that I have 2 pst files. One is named pst1 and the other is
just pst.
When I look at the settings in Outlook Data Files -under settings I see it
is pointing to the pst1 file. Can I manually change that (on the filename
path under the general tab) to the other pst file w/o corrupting anything?
Is it possible that I'm just pointing to the wrong pst file and that's why I
lost my contacts and calendar?

I apologize for asking my question before checking previous posts. I have
created a new profile and copied all my old folders to the new personal
folder column and was then able to close the old duplicate.

BUT.... now I have lost my contact list and calendar.
How do I reconnect to them?

If you cannot right click on the extra Personal Folders and select "CLose" - the create a new mail profile as yours is corrupt. Control Panel->Mail Icon.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, loren asked:

| Using Win XP Home, Outlook 2003. I'm not sure what the column on
| the left side of the screen is called... it shows the mail folders
| (favorite folders + all mail folders), then below that are options
| for mail, calendar, contacts, and notes.
|
| My problem is that in the "All Mail Folders" section, three folders
| are showing:
| Personal Folders, Archive Folders, and another Personal Folders. The
| 2nd Personal Folders is an exact duplicate of the original. The same
| individual folders and emails appear in both Personal Folders. I
| think this started a few years ago and tried to copy the old pst
| folder to the new pc, but now I would like to fix it.
|
| I'm afraid that if I try to delete the duplicate, I might be deleting
| the original at the same time, thereby losing all my email records.
|
| Can somebody tell me how this happened, and what I can to to delete
| only the duplicate and not both of them?