Duplicated Emails

[appleman1970]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Has anyone experienced issues with MS Entourage repeatedly downloading the same emails from POP accounts. The programme seems to be 'forgetting' which email have already been downloaded. I am reluctant to select 'delete from server once downloaded' as I occasionally need to access my recent emails from a remote location or different device (ipod touch / blackberry etc..)

 

[Diane Ross]

Has anyone experienced issues with MS Entourage repeatedly downloading the
same emails from POP accounts. The programme seems to be 'forgetting' which
email have already been downloaded. I am reluctant to select 'delete from
server once downloaded' as I occasionally need to access my recent emails from
a remote location or different device (ipod touch / blackberry etc..)

Yes, it's reported quite frequently. It can happen after you rebuild your
Entourage database, it can happen when they update the server, your server
can just burp and cause this. To get rid of duplicates use one of the
scripts listed here.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

You might consider switching from POP to IMAP.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>