e-mail accounts set up in Entourage 2008

[jasseraf]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

Trying to set up Entourage 2008 POP e-mail accounts .
Incoming mail works fine but cannot get outgoing mail .
Same set up works perfectly on my PC for the same location.
I had the same problem from another location.
Any idea of something in the set up which should be changed?
Thank you

 

[Diane Ross]

Trying to set up Entourage 2008 POP e-mail accounts .
Incoming mail works fine but cannot get outgoing mail .
Same set up works perfectly on my PC for the same location.
I had the same problem from another location.
Any idea of something in the set up which should be changed?

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

New security changes have caused lots of problems for users setting up their
accounts. We try to post instructions for different ISP providers here:

Account Setup

<http://www.entourage.mvps.org/accounts/index.html>

Hope this helps!

 

[BenSinger]

I cannot get entourage going. Trying to set up account (Rogers) simply returns error messages. Tried every possibility. Could this be an error in software from Microsoft (impossible you say. Microsoft never makes errors that customers must pay to correct).
Ben

 

[Diane Ross]

I cannot get entourage going. Trying to set up account (Rogers) simply returns
error messages. Tried every possibility. Could this be an error in software
from Microsoft (impossible you say. Microsoft never makes errors that
customers must pay to correct).

What type of account? (POP, IMAP, Exchange)

See this page for help setting up accounts. I don't have Rogers specifically
listed, but if you give us a bit more info maybe we can help. Rogers should
have provided you with all the info you need.

Account Setup

<http://www.entourage.mvps.org/accounts/index.html>

Basics:

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.