e mail accounts with a mind of thier own !!

C

Chris Tremain

Hi

I have Microsoft Office Professional Edition 2003 for XP - Within that I
have Outlook 2003 (11.6359.6360) SP1.

I have 9 email accounts that are collected - all from our website at
www.amberguardian.com.

The problem is - even though one of them is marked as 'Default' and, even
though I reconfirm the 'default' delection before I send the e.mail - Outlook
will send it from any-old-where!! Clients now have six or seven e.mail
contacts for me !!

Is this a recognised bug? Is there a fix??

Any help would be very much appreciated.

Kind regards

Chris
 
R

Roady [MVP]

I assume you are using a POP3 account? You can use the Accounts button next
to the Send button to choose what Account you want to send with.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
C

Chris Tremain

Hi

Thanks for this ... but !!

As you can see from the first post - I not only have one selected as
'default' but I also select from the list to make sure the default is
selected and it STILL sends it from wherever it wants!

ct
--
check out www.amberguardian.com for first class holiday rentals and property
management in the Dominican Republic


Roady said:
I assume you are using a POP3 account? You can use the Accounts button next
to the Send button to choose what Account you want to send with.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
 
R

Roady [MVP]

Note that when you reply to an e-mail Outlook will use the same account to
send it with by which it was received.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Chris Tremain said:
Hi

Thanks for this ... but !!

As you can see from the first post - I not only have one selected as
'default' but I also select from the list to make sure the default is
selected and it STILL sends it from wherever it wants!

ct
--
check out www.amberguardian.com for first class holiday rentals and
property
management in the Dominican Republic


Roady said:
I assume you are using a POP3 account? You can use the Accounts button
next
to the Send button to choose what Account you want to send with.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Chris Tremain said:
Hi

I have Microsoft Office Professional Edition 2003 for XP - Within that
I
have Outlook 2003 (11.6359.6360) SP1.

I have 9 email accounts that are collected - all from our website at
www.amberguardian.com.

The problem is - even though one of them is marked as 'Default' and,
even
though I reconfirm the 'default' delection before I send the e.mail -
Outlook
will send it from any-old-where!! Clients now have six or seven e.mail
contacts for me !!

Is this a recognised bug? Is there a fix??

Any help would be very much appreciated.

Kind regards

Chris
 
Y

Yaacov Klapisch - RCS

Not true!
The default is the account it was received from. BUT
You can select the account you want to send with from the Send button
accounts.

Roady said:
Note that when you reply to an e-mail Outlook will use the same account to
send it with by which it was received.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Chris Tremain said:
Hi

Thanks for this ... but !!

As you can see from the first post - I not only have one selected as
'default' but I also select from the list to make sure the default is
selected and it STILL sends it from wherever it wants!

ct
--
check out www.amberguardian.com for first class holiday rentals and
property
management in the Dominican Republic


Roady said:
I assume you are using a POP3 account? You can use the Accounts button
next
to the Send button to choose what Account you want to send with.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
message
Hi

I have Microsoft Office Professional Edition 2003 for XP - Within that
I
have Outlook 2003 (11.6359.6360) SP1.

I have 9 email accounts that are collected - all from our website at
www.amberguardian.com.

The problem is - even though one of them is marked as 'Default' and,
even
though I reconfirm the 'default' delection before I send the e.mail -
Outlook
will send it from any-old-where!! Clients now have six or seven e.mail
contacts for me !!

Is this a recognised bug? Is there a fix??

Any help would be very much appreciated.

Kind regards

Chris
 
R

Roady [MVP]

It is true. You can then indeed select a different account.

Sounds to me that you've misconfigured an account. Outlook will then try it
with a different account instead of giving you an error message. This
behavior will be changed in Outlook 2003 SP2 and Outlook will not try to use
another account but immediately give you an error message.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Yaacov Klapisch - RCS said:
Not true!
The default is the account it was received from. BUT
You can select the account you want to send with from the Send button
accounts.

Roady said:
Note that when you reply to an e-mail Outlook will use the same account
to send it with by which it was received.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Chris Tremain said:
Hi

Thanks for this ... but !!

As you can see from the first post - I not only have one selected as
'default' but I also select from the list to make sure the default is
selected and it STILL sends it from wherever it wants!

ct
--
check out www.amberguardian.com for first class holiday rentals and
property
management in the Dominican Republic


:

I assume you are using a POP3 account? You can use the Accounts button
next
to the Send button to choose what Account you want to send with.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
message
Hi

I have Microsoft Office Professional Edition 2003 for XP - Within
that I
have Outlook 2003 (11.6359.6360) SP1.

I have 9 email accounts that are collected - all from our website at
www.amberguardian.com.

The problem is - even though one of them is marked as 'Default' and,
even
though I reconfirm the 'default' delection before I send the e.mail -
Outlook
will send it from any-old-where!! Clients now have six or seven
e.mail
contacts for me !!

Is this a recognised bug? Is there a fix??

Any help would be very much appreciated.

Kind regards

Chris
 
B

Brian Tillman

Chris Tremain said:
I have Microsoft Office Professional Edition 2003 for XP - Within
that I have Outlook 2003 (11.6359.6360) SP1.

I have 9 email accounts that are collected - all from our website at
www.amberguardian.com.

The problem is - even though one of them is marked as 'Default' and,
even though I reconfirm the 'default' delection before I send the
e.mail - Outlook will send it from any-old-where!! Clients now have
six or seven e.mail contacts for me !!

There is an issue with Outlook 2003 that will, rather than telling you
there's a problem, cause it to send from another account when it can't send
from the selected account. The usual cause (although I'm sure there can be
others) is a failure to authenticate to the outgoing server of the
originally specified account.
 
G

Gregor

Brian Tillman said:
There is an issue with Outlook 2003 that will, rather than telling you
there's a problem, cause it to send from another account when it can't send
from the selected account. The usual cause (although I'm sure there can be
others) is a failure to authenticate to the outgoing server of the
originally specified account.
 
G

Gregor

Sorry for the empty one...

Another problem with this behavior is that Outlook, once it has decided to
saliently switch accounts, is hard to convince otherwise. The message will
sit in your Outbox showing the originally chosen account but Outlook will try
to send it with the other account, even if the latter one doesn't work
either.

The only way to get the message back to being sent over the chosen account
is to open it, switch it to a third account that doesn't work either (say you
don't supply the necessary password, or it denies relaying, etc.) Then after
this obvious error, you can open the message in the Outbox again choose the
account you want and press Send once more. After this Outlook will try again
to send it via your chosen account, which better worked now.

I have been having this diffculty a lot and decided to not save my password
for other accounts (which need authentication on the SMTP server) and so I
will always know when it failed to send via the default account.

Overall I find that Outlook's status reporting on sending leaves a lot to be
desired. I have to turn on mail logging quite often to find out what goes
wrong with sending and IMAP accounts.

Also,
 
R

Roady [MVP]

See my last reply; behavior will change in SP2

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
 
B

Brian Tillman

Gregor said:
I have been having this diffculty a lot and decided to not save my
password for other accounts (which need authentication on the SMTP
server) and so I will always know when it failed to send via the
default account.

Fortunately, the rumor is that Microsoft will be changing the behavior in
the next Service Pack to that you'll get an error if it can't use the
specified account, rather than a messge sent with the wrong account.
 

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