e-mail doesn't leave

[fkosmakos]

I am not new to outlook, but I don't know what to do. Recently, Outlook will
not send e-mails. I get a variety of messages, and essentially they say there
is an interuption and/or a problem with my isp.( error 0x80042109) My isp is
comcast and they only service outlook express; they suggest calling MS and MS
wants money. I refuse to pay for help with outlook: A few years ago I was at
a MS tech meeting(as a biz user) and a man got up to speak. He said more
people have cursed his name than anyother person on earth. He was a
co-developer of Outlook.

I also recently downloaded IE7 and since then, I have had several problems
besides Outlook. A while back I had download IE7 beta, but had to remove it
because it interferred with my HP Scanner. I, with no knowledge, assume it
is IE7causing all of my new problems. Should I simply remove it and reload
IE6?
All I want to do is get my e-mail, do my work and go to bed. It is now
12:48AM and I am curisng my computer. I am sleepy and need to get up in the
morning.

PS. I know I could use other e-mail systems and I could use firefox.
However, I use outlook for contacts and other biz functions and would hate to
give it up

 

[Ben M. Schorr, MVP]

What version of Outlook are you using? What anti-virus software are you
using? Do you have an software firewall like Norton Internet Security
running?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[fkosmakos]

Outlook 2003; ZA firewall and anti virus and spam; Windows Defender; Spyware
Detector; awg anti-spyware, and Max Registry cleaner; 150 gb , 50% fulll; 1
gig ram.

All of these have been running for months and years

 

[DL]

Its generally unwise to install a beta on a work pc
Try the link below, note you may need to repair your IE7 instalation,as the
beta may have caused the probs, for how to post to a IE7 group
http://support.microsoft.com/kb/813514

 

[Ben M. Schorr, MVP]

Did you try running Detect & Repair? (Help menu)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[fkosmakos]

Ben: I appreciate your due diligence.

Yes, I have tried to use Detect and Repair. Not successful; window installer
opens, asks for my installation CD and then stops because it cannot find what
it needs. What happens is it asks for pro11n.msi. What is on my CD is
proI11n.msi. If I try to run it , it fails. There is a setup.exe on the disk,
but when window installer asks me to find the file and I select browse, it
forces me to find files that end in .msi and I call only find the one with an
"I" in it and that doesn't work There is also a history with this that began
after I installed IE 7. If I open word or other office products, I have no
problems. Howeve if i receive an e-mail with an office attachment, powerpoint
as an example, window installer opens up, and I go thru the process
described above. It takes several attempts, with window installer trying to
run and run, then finally Powerpoint wll open up.

Why is life so complicated?

 

[fkosmakos]

Ben: I re-installed Office 2003. Now I can open up excel, word etc. However,
my e-mail still will not leave the outbox

 

[Ben M. Schorr, MVP]

Have you tried checking your PST File for corruption? See if this helps:
http://www.slipstick.com/problems/scanpst.htm

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm