E-mail - Inaccurate Search Results - Pls Help! thx.

[Matthew A]

Hello,
We currently have Office 2007 SP1 recently deployed to all our end-users.
We've decided as part of the deployment to disabled the desktop search
feature that gets installed during the Office 2007 installation sequence.

Recently a couple of end-users that's used to storing e-mails within a
personal folder has been complaining about the following; while using the
built-in outlook search feature, the search results is not finding all the
e-mail its suppose too (missing a couple e-mails that should have been found
based on the search criteria used). Now the end-users are forced to manually
search for these e-mails.

Is there a way to resolve this issue w/o installing the Microsoft desktop
service?

FYI - Office 2007 SP1 is installed only on Windows XP SP3 with the latest
Microsoft updates. Thanks!

-Matt

 

[Pat Willener]

I have been using Lookout for Outlook, which is now part of Windows
Desktop Search, for many years. I don't know if it works with Outlook
2007 (I used it with 2003). Use Google to find a download location.

 

[Duncan McC]

Hello,
We currently have Office 2007 SP1 recently deployed to all our end-users.
We've decided as part of the deployment to disabled the desktop search
feature that gets installed during the Office 2007 installation sequence.

Recently a couple of end-users that's used to storing e-mails within a
personal folder has been complaining about the following; while using the
built-in outlook search feature, the search results is not finding all the
e-mail its suppose too (missing a couple e-mails that should have been found
based on the search criteria used). Now the end-users are forced to manually
search for these e-mails.

Is there a way to resolve this issue w/o installing the Microsoft desktop
service?

FYI - Office 2007 SP1 is installed only on Windows XP SP3 with the latest
Microsoft updates. Thanks!

Make a registry change that forces the index to (completely) rebuild.

This works for me, and works well. I don't know why using the Rebuild
button option in Indexing Options doesn't work, but it quite often just
doesn't.

The registry edit certainly *does* work.

With the registry editor open, drill down to:
HKLM/Software/Microsoft/Windows Search

Change the value of the SetupCompletedSuccessfully key to 0 - and then
reboot the machine.

 

[conrad]

Hi,

i agree to Duncan, try to rebuilt the index. Anyway i recommend
Lookeen as search tool for Outlook (it´s similar to Lookout Pat
recommended but well working with Outlook 2007 and much more
functional).
A Problem can be that Lookeen is a commercial Product but it´s money
worth. Here´s the link to Lookeen:

http://www.lookeen.de

Hope this will help you!!

greets Conrad