E-mail merge with Excel doesn't produce output

[Søren Voigt]

I am using Office 2002 in XP - I have a data source in
Excel & created my email document in Word. My mailprogram
is Outlook 2003.

All the steps of the merge wizard seemed to work fine -
BUT when I get to the final step and fills in the info in
the pop-up box for "Merge to email" nothing happens, i.e.
when I click "OK" the emails are NOT sent. The pop up box
closes & thats it.

In the "TO" field, I have selected the "EMAIL" field from
my Excel spreadsheet that has email addresses.

What am I doing wrong? Is there a step behind the scenes
I need to do to make this work? I am not getting any error
messages

Thanks,
Søren

 

[Søren Voigt]

Follow up: The problem only relates to HTML-email. For
plain text format the merge is ok and sent off.

Søren

 

[Doug Robbins - Word MVP]

You need Office 2002 SP2 for the HTML mailmerge to work.

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Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP
Follow up: The problem only relates to HTML-email. For
plain text format the merge is ok and sent off.

Søren