E-mail Message Merge Problem

[jdb]

I am using Word 2003 and Outlook 2003. I follow the wizard for an e-mail
message merge, choosing the recipients from my Outlook contacts.

The last time I did this, I had about 70 recipients, but only 3/4 of the
messages were sent (I only know this from talking with people who should have
received it), and I could not figure who had, and had not not received the
message. I thought the problem was with my ISP.

This time, I had 22 recipients and I tried to break it down. I first tried
to send only the first five records, but it only sent the first two.

Given the above info., can anyone suggest why my e-mail merge doesn't send
all the messages? What am I doing wrong?

Thanks.

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?amRi?=,

You should probably ask this in an OUTLOOK newsgroup, as the folks there usually
have a better grasp about anything to do with email.

Based on my limited experience in this area, I've noticed that mail merge will
"lose" emails if it can't resolve the email address properly (invalid
characters in the address, for example).

I am using Word 2003 and Outlook 2003. I follow the wizard for an e-mail
message merge, choosing the recipients from my Outlook contacts.

The last time I did this, I had about 70 recipients, but only 3/4 of the
messages were sent (I only know this from talking with people who should have
received it), and I could not figure who had, and had not not received the
message. I thought the problem was with my ISP.

This time, I had 22 recipients and I tried to break it down. I first tried
to send only the first five records, but it only sent the first two.

Given the above info., can anyone suggest why my e-mail merge doesn't send
all the messages?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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