E-mail won't be sent

[inanna]

An e-mail has been sitting in my Outbox for several hours. It has a very
brief message and a photo copied into the body. I've sent similar message
frequently in the past and never run into this. My cable modem and Internet
Explorer are working. The ID line in the Outbox is all in italics, if that
means anything. I've opened the e-mail several times, and it tells me that it
hasn't been sent, so I've resent it. Once, when I tried to open it, it told
me that I couldn't because it was in the process of being transmitted - but
it wasn't.
Any ideas? Is my laptop gramlin at work?

 

[Mary]

File, work offline, delete.

 

[inanna]

Tbat makes sense, except that wWork Offline wasn't checked.

 

[Jocelyn Fiorello [MVP - Outlook]]

Can you drag and drop it from your Outbox to your Drafts folder and try
sending it from there? There is an issue where if you view the Outbox when
there is an unsent message in it, the message will never send after that,
unless you move it somewhere else first. See
http://www.slipstick.com/problems/outbox.htm for some reasons for this and
possible fixes if you can't send the message from Drafts.

--
Jocelyn Fiorello
MVP - Outlook

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