E-mails disapearing from In-Box -- not a filter issue

[Tom_in_Austin]

We have Office2007. In Outlook yesterday, the existing list messages
disappeared from the inbox, but still show in the count at the bottom of the
page. As new messages come in, they stay a few minutes, then move to unread.
Afterwards, they disappear from unread, too. I copied the pst file to
another computer and the new messages stay -- the old ones only have lines as
placeholders. Any ideas on how to recover. Mails in folders are still
there. I checked and reset filters, not an issue.

Planning on reloading outlook, as looks like corrupt -- but looking for
ideas on how to get back existing mails in inbox.

 

[Brian Tillman [MVP - Outlook]]

We have Office2007. In Outlook yesterday, the existing list messages
disappeared from the inbox, but still show in the count at the bottom of
the
page. As new messages come in, they stay a few minutes, then move to
unread.
Afterwards, they disappear from unread, too. I copied the pst file to
another computer and the new messages stay -- the old ones only have lines
as
placeholders. Any ideas on how to recover. Mails in folders are still
there. I checked and reset filters, not an issue.

What type of account? Have you tried starting Outlook once with the
/cleanviews command switch?

Planning on reloading outlook, as looks like corrupt -- but looking for
ideas on how to get back existing mails in inbox.

A reinstall is unlikely to solve the problem.

 

[Tom_in_Austin]

Tom in Austin. I was able to get back the inbox before the corruption
through making a copy of the pst file and running scanpst.exe. Looks like I
lost a days worth of mail while it was corrupted. I am going to reload
office this weekend and call it quits unless I hear of other ideas. Thanks
for responding.