O
Omid
We have moved a few weeks ago to exchange 2000 from exchange 5.5.
In recent weeks we have been experiencing some behaviour changes in outlook
2000 SR1 (outlook was not upgraded). When we print an outlook email, some
emails only print out the name of the email's sender and not the email
address, which is displayed on the screen.
For example: If we have an email and the sender is
John Citizen [[email protected]]
then when we print the email the sender is printed as
John Citizen
This does not happened for every email. Some we get the whole thing and some
only the name. I have tried to see if there is any pattern but have not
detected any yet (e.g. email with html format vs. text format ). These
email address does not exist in the contact list of the users account.
Our users that complained about this, say that they see this behaviour more
from hotmail and yahoo accounts but again it is not consistent.
Have you come across this at all?
Do you know what might cause this behaviour?
I am not sure if this is related to the exchange upgrade or not, but the
users started to bring this to our attention around the time that we did the
upgrade.
Any information or help is much appreciated.
Thanks
Omid
In recent weeks we have been experiencing some behaviour changes in outlook
2000 SR1 (outlook was not upgraded). When we print an outlook email, some
emails only print out the name of the email's sender and not the email
address, which is displayed on the screen.
For example: If we have an email and the sender is
John Citizen [[email protected]]
then when we print the email the sender is printed as
John Citizen
This does not happened for every email. Some we get the whole thing and some
only the name. I have tried to see if there is any pattern but have not
detected any yet (e.g. email with html format vs. text format ). These
email address does not exist in the contact list of the users account.
Our users that complained about this, say that they see this behaviour more
from hotmail and yahoo accounts but again it is not consistent.
Have you come across this at all?
Do you know what might cause this behaviour?
I am not sure if this is related to the exchange upgrade or not, but the
users started to bring this to our attention around the time that we did the
upgrade.
Any information or help is much appreciated.
Thanks
Omid