Earthlink and 'Reply'?

F

Frogleg

I use Earthlink's software for email. I just installed Office 2000,
and now when I hit the 'Reply' buttone in Earthlink mail, I get an
Office dialog box with "Preparing to install..." msg and eventually an
error about the right CD not being in the drive. If I hit 'Cancel' 3-4
times, I can proceed, but it's a real pain. Any fix? TIA
 
M

Milly Staples [MVP - Outlook]

Have you tried putting the CD in the drive?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Frogleg asked:

| I use Earthlink's software for email. I just installed Office 2000,
| and now when I hit the 'Reply' buttone in Earthlink mail, I get an
| Office dialog box with "Preparing to install..." msg and eventually an
| error about the right CD not being in the drive. If I hit 'Cancel' 3-4
| times, I can proceed, but it's a real pain. Any fix? TIA
 
F

Frogleg

After searching google.groups.com and finding no answer, Frogleg asked:

| I use Earthlink's software for email. I just installed Office 2000,
| and now when I hit the 'Reply' buttone in Earthlink mail, I get an
| Office dialog box with "Preparing to install..." msg and eventually an
| error about the right CD not being in the drive. If I hit 'Cancel' 3-4
| times, I can proceed, but it's a real pain. Any fix? TIA
Have you tried putting the CD in the drive?

This advice seemed as useful as seeking a bucket when someone says "go
soak your head," but before posting a snippy reply, I gave it a shot.
Hit the 'Reply' button on my Earthlink mail msg, got "preparing to
install" msg and a lot of whirring Then a couple of progress bars, and
finally the box went away. And lo, the next time I hit 'Reply' -- no
nastygram.

But what on *earth* was it doing, and why does Office care how I
handle my email?!

Thanks for the prod.
 
M

Milly Staples [MVP - Outlook]

Sometimes, installations burp in the middle of registering files and your
program will not work correctly until it gets a second shot at ensuring the
files are registered.

Usually, when I get a message "preparing to install" I just bite the bullet
since Office has no ears to hear the choice words I have carefully selected
to share with it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Frogleg asked:

| On Tue, 20 Apr 2004 20:07:01 -0700, "Milly Staples [MVP - Outlook]"
|
|| After searching google.groups.com and finding no answer, Frogleg
|| asked:
||
||| I use Earthlink's software for email. I just installed Office 2000,
||| and now when I hit the 'Reply' buttone in Earthlink mail, I get an
||| Office dialog box with "Preparing to install..." msg and eventually
||| an error about the right CD not being in the drive. If I hit
||| 'Cancel' 3-4 times, I can proceed, but it's a real pain. Any fix?
||| TIA
|
|| Have you tried putting the CD in the drive?
|
| This advice seemed as useful as seeking a bucket when someone says "go
| soak your head," but before posting a snippy reply, I gave it a shot.
| Hit the 'Reply' button on my Earthlink mail msg, got "preparing to
| install" msg and a lot of whirring Then a couple of progress bars, and
| finally the box went away. And lo, the next time I hit 'Reply' -- no
| nastygram.
|
| But what on *earth* was it doing, and why does Office care how I
| handle my email?!
|
| Thanks for the prod.
 

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