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warrenrjones
I am the CIO for a firm that uses an archiving product called EAS
(Enterprise Archive System) which seamlessly archives mail content and
attachments within the Exchange 2003 environment. EAS archives the
content of messages while leaving a header stub in the mailbox. With
Outlook for Windows and Webmail, a plugin, automatically retrieves the
content of a message from the EAS server whenever an archived message
is opened or viewed.
When EAS is installed, every mail client I have tried, except for
Entourage 2004 continues to work with Exchange even if they have no
explicit EAS support. If an inbox has 100 messages and 80 messages are
archived, all mail clients other than Entourage show all 100 messages.
When an archived message is opened, mail clients that do not have EAS
support only show the message header.
Entourage fails to even retrieve current messages when EAS is
installed. It appears to count the number of messages in any folder
improperly once EAS is installed and therefore does not retrieve or
display expected information.
My firm primarily uses Windows, but we have many home Macintosh users
that are affected by this issue. My firm is an Enterprise Account and
a Premier Service Account. The answer I received last year was that
EAS is not supported on the Mac platform. Is MS ready to change that
decision?
Thanks
Warren Jones
CIO
Pillsbury Winthrop Shaw Pittman LLP
(Enterprise Archive System) which seamlessly archives mail content and
attachments within the Exchange 2003 environment. EAS archives the
content of messages while leaving a header stub in the mailbox. With
Outlook for Windows and Webmail, a plugin, automatically retrieves the
content of a message from the EAS server whenever an archived message
is opened or viewed.
When EAS is installed, every mail client I have tried, except for
Entourage 2004 continues to work with Exchange even if they have no
explicit EAS support. If an inbox has 100 messages and 80 messages are
archived, all mail clients other than Entourage show all 100 messages.
When an archived message is opened, mail clients that do not have EAS
support only show the message header.
Entourage fails to even retrieve current messages when EAS is
installed. It appears to count the number of messages in any folder
improperly once EAS is installed and therefore does not retrieve or
display expected information.
My firm primarily uses Windows, but we have many home Macintosh users
that are affected by this issue. My firm is an Enterprise Account and
a Premier Service Account. The answer I received last year was that
EAS is not supported on the Mac platform. Is MS ready to change that
decision?
Thanks
Warren Jones
CIO
Pillsbury Winthrop Shaw Pittman LLP