East Asian Language Marks

[Sally Sibthorpe]

I tried following suggestions in this forum regarding disabling East Asian
languages, but no options for language appear under Microsoft Office Tools.
Now what?

My customer requested that they be removed in his document. Help!

 

[Jay Freedman]

I tried following suggestions in this forum regarding disabling East
Asian languages, but no options for language appear under Microsoft
Office Tools. Now what?

My customer requested that they be removed in his document. Help!

In this situation I found you have to edit the registry to get rid of the
bogus language settings. See this post:
http://groups-beta.google.com/group/microsoft.public.word.docmanagement/msg/cc38d8ccab08d07f?hl=en

 

[Sally Sibthorpe]

Thanks. Will the settings stay with the document, though? My customer won't
see them if I can't..I hope?

 

[Jay Freedman]

The settings were *never* saved with the document -- this is a per-computer
setting, even when Asian languages are properly enabled. I suspect that both
you and your customer have the same problem. I can't say whether it was
caused independently or by opening the same damaged file, but now you'll
have to fix it separately on each computer.