Edit to form not seen by others.

[Carey]

We have a Windows 2003 Domain, with Exchange 2003.
We have a contact Database that has all the clients
contacts catagorized into groups.

When we make an update like having 10 contacts, moving 4
to another category, leaving 6 the owner and administrator
are the only ones who see the change.

If I re-publish the form, and choose it from another users
Outlook to use, it still shows the same 10 contacts. But
the owner shows the 6. I am only working with the 1 form,
theres no mistake. I am choosing the right form, and I can
tell because of the modified date and time.

I am perplexed. I've cleared Cache both Manually and
through outlook.

Any insight will help.

THanks

 

[Hollis D. Paul]

I am perplexed. I've cleared Cache both Manually and
through outlook.

Any insight will help.

To prevent forms cache problems, you need to include the version number
in the name of the form. That is the only way to ensure that the OS
and exchange will handle the creation of new items from the new form.
Of course, this also means that you will need to run a utility to
change the names of the old items of a previous version to the new form
name. And you will have to be diligent in removing versions more than
three numbers back. But such is the discipline of a proper development
program.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Hollis D. Paul]

If I re-publish the form, and choose it from another users
Outlook to use, it still shows the same 10 contacts. But
the owner shows the 6. I am only working with the 1 form,
theres no mistake. I am choosing the right form, and I can
tell because of the modified date and time.

This would seem to be a problem of the database not propagating changes
to all users. You should ask in the database usage news group.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA