Editing an email and resubmitting to sender

[COB]

Windows 2003 Server network
Workstation XP_SP2
Outlook 2003

The user receives an email with a Word doc attached. The user opens the
Word doc attachment. The user states that he makes modifications to the
document, clicks on the floppy (save) icon and sends it back to the sender
with changes intact. He says he never has saved it on the user directory or
on a local drive that he knows of.

I dont see how the user can send back unless he physically saves it first or
uses the Save AS operation before making modifications. Is there a way this
user is doing this?

Does it not save a copy in the documents and settings\olk file but would it
hold the changes and grab those with the document and send out. Where does
the file save by default?

I have always just saved, edited, and reattached. What am I missing? I
have never seen a document miraculously send itself with the changes.

 

[Brian Tillman]

Windows 2003 Server network
Workstation XP_SP2
Outlook 2003

The user receives an email with a Word doc attached. The user opens
the Word doc attachment. The user states that he makes modifications
to the document, clicks on the floppy (save) icon and sends it back
to the sender with changes intact. He says he never has saved it on
the user directory or on a local drive that he knows of.

Clearly the wrong thing to do. Nonetheless, in order to open an attachment,
Outlook first saves it to the hard drive (in a place called the Outlook
Secure Temp folder; see this:
http://www.howto-outlook.com/faq/securetemp.htm) and then Windows opens it
using the application with which the file type is associated. So it IS on
the hard drive.

I dont see how the user can send back unless he physically saves it
first or uses the Save AS operation before making modifications. Is
there a way this user is doing this?

By clicking the Save icon, the user it writing a modified version back to
the Outlook Secure Temp folder, replaing the version that was created by
opening the attachment.

Does it not save a copy in the documents and settings\olk file but
would it hold the changes and grab those with the document and send
out. Where does the file save by default?

This is the Outlook Secure Temp folder and, as I said, the change is written
there. However, this does NOT automatically save the changes in the
original message. Additionally, replying to a message never includes any
attachments.