Editing shared document

[SRHShelpdesk]

I have a user who is editing a shared document that she has full rights to
and when she makes an edit, it doesn't show up unless she clicks accept
changes then it showes up. When she tries to delete a work, the curser moves
through the word without removing it until she accepts changes from the
Reviewing toolbar.

 

[Suzanne S. Barnhill]

If she doesn't want the changes tracked, she should turn Track Changes off.

 

[SRHShelpdesk]

Track changes needs to be on until her supervisor approves but right now it
isn't showing any changes until she accepts all, it is confusing and very
hard to work with like this.

 

[Suzanne S. Barnhill]

It *is* showing the changes, and if she accepts them before her supervisor
approves, then she's defeating the purpose of Track Changes. If she just
wants to see the results of her changes (while still allowing her supervisor
to see what changes have been made), she can switch to Final view instead of
Final Showing Markup.

 

[SRHShelpdesk]

I don't think you understand. I am aware of how "track changes" works. We use
them all the time but when this user tries to back out a word, the curser
moves through the work without removing the word or striking it through...the
curser just slides to the other side of the next letter of the word she is
trying to remove. If she clicks in a spot and types a new word, it does not
show up, in any way, form or fashion. Nothing shows up. She could make edits
all over the document and it would still look exactly like it did before she
started unless she clicks on "accept changes". Nothing shows in green or red
or in a bubble, nothing....until she accepts all changes.

 

[Suzanne S. Barnhill]

What view is she in? Sounds like she might be in Original view.

 

[SRHShelpdesk]

She's in Final Showing Markup.

What view is she in? Sounds like she might be in Original view.

 

[Suzanne S. Barnhill]

What formatting is selected for insertions and deletions (Tools | Options |
Track Changes)?

 

[SRHShelpdesk]

They were set to none. Thank you so much. I looked at that and saw "colors"
from the other column and I though that was good and didn't realize the type
had to be set. Thanks again.